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Earwax Blockage

Earwax is a natural substance that protects the ear canal. Normally, earwax drains from the ears and does not cause problems. Sometimes earwax builds up and hardens. Earwax blockage (also called cerumen impaction) can cause some loss of hearing and pain. When wax is tightly packed, you will need to have your doctor remove it.


Follow-up care is a key part of your treatment and safety. Be sure to make and go to all appointments, and call your doctor if you are having problems. It's also a good idea to know your test results and keep a list of the medicines you take.


How can you care for yourself at home?


Do not try to remove earwax with cotton swabs, fingers, or other objects. This can make the blockage worse and damage the eardrum.


When should you call for help?


Call your doctor now or seek immediate medical care if:

  • Pus or blood drains from your ear.
  • Your ears are ringing or feel full.
  • You have a loss of hearing.
  • Watch closely for changes in your health, and be sure to contact your doctor if:
  • You have pain or reduced hearing after 1 week of home treatment.
  • You have any new symptoms, such as nausea or balance problems.

Benchmark Urgent and Family Care is able to treat earwax blockage in our office for most cases. Call your nearest Benchmark Urgent and Family Care center for any questions you may have.

Care instructions adapted under license by Benchmark Urgent and Family Care. This care instruction is for use with your licensed healthcare professional. If you have questions about a medical condition or this instruction, always ask your healthcare professional. Healthwise, Incorporated, disclaims any warranty or liability for your use of this information